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All posts by David Shiba

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David Shiba

David Shiba

David Shiba is a partner at the sales and marketing consulting firm 2.0heads in Chicago and operates under the guiding principle, "If you can't measure it, you can't improve it."

  • “Does My Small Business Need a CRM?”

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  • 10 Steps to Small Business CRM Design and Implementation Success

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  • Late Summer Marketing Dollars that Will Pay Off in the Fall

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  • 8 Reasons Why Every Local Chicago Business Should Use Live Chat

    Offering live chat to visitors is certainly nothing new, but the latest SaaS chat clients, targeted at small and medium-sized businesses, offer a number of benefits at an appealing price point. Here are 8 reasons why we believe all local businesses can benefit from live chat. 1. Live-chat is easy for businesses to use Most local businesses, whether they’re in Chicago where we work or elsewhere, don’t have the...
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Recent Posts

  • “Does My Small Business Need a CRM?”
  • 10 Steps to Small Business CRM Design and Implementation Success
  • Late Summer Marketing Dollars that Will Pay Off in the Fall
  • 8 Reasons Why Every Local Chicago Business Should Use Live Chat
  • Enemies of Greatness?
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