All posts by David Shiba

“Does My Small Business Need a CRM?”

10 Steps to Small Business CRM Design and Implementation Success

Late Summer Marketing Dollars that Will Pay Off in the Fall

8 Reasons Why Every Local Chicago Business Should Use Live Chat

Offering live chat to visitors is certainly nothing new, but the latest SaaS chat clients, targeted at small and medium-sized businesses, offer a number of benefits at an appealing price point. Here are 8 reasons why we believe all local businesses can benefit from live chat. 1. Live-chat is easy for businesses to use Most local businesses, whether they’re in Chicago where we work or elsewhere, don’t have the...